Scott Winters II spent years building consumer software — and learned that every consumer product is, at the inside, an operations product. The customer-success queue is operations. The fraud team is operations. The disputes inbox is operations. When the AI wave hit, he watched every operations team get the same tool fifteen times, bolted into different places. None solved the core problem: the workspace was 47 tools deep. Plantel is the rebuild.

So the team is 3 humans and a configurable AI workforce — agents as employees, not features. They take on engineering, design, support, operations, finance and compliance work alongside the founders. As many AI employees as the work needs, each with its own identity, vault and audit trail, every action reviewed by a human at the right threshold.